Fire Claim Instructions

Fire claims can be the most devastating claim you suffer. The most common claim is kitchen or grease fires and the smoke damage is devastating throughout your home or business. Typically you want to contact Servpro or any smoke fire damage remediation company right away to get them on the scene as soon as possible. You then want to file your claim directly with the carrier to get an adjuster assigned to your claim.

With fire claims National NSFA–which is fire claim advocate–will proactively reach out to you, they monitor fire department communications. They will find you so be on alert for phone calls from them. They get paid based of the amount of your claim. We recommend that you speak to them and decide if you want them to advocate for you with the insurance company.